Engineered High Performance Surfaces & Flooring

Privacy Policy

Effective Date: April 3, 2025
Last Updated: April 3, 2025

Elite Crete Systems (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://www.elitecrete.com (the “Site”) or use our services (the “Services”). By accessing or using our Site, you agree to the terms outlined in this Policy and in our Terms of Use.

1. Scope of Policy

This Privacy Policy applies to information collected online through our Site. It does not apply to information collected offline or through other channels not controlled by Elite Crete Systems.

2. Information We Collect

We collect the following types of information:

a. Personal Information

Information you voluntarily provide, such as:

  • Name, email address, phone number
  • Account login credentials
  • Company or job title
  • Inquiry or service request details

b. Automatically Collected Information

Information collected through automated means, including:

  • IP address
  • Browser type and device information
  • Referral URLs and site navigation paths
  • Pages visited and actions taken on the Site

c. Mobile Device Data

When accessing our Site via a mobile device, we may collect:

  • Device type and operating system
  • Mobile identifiers
  • Usage data
  • Location data (if enabled on your device)

3. Use of Information

We may use your information to:

  • Provide, maintain, and improve our Services
  • Respond to inquiries and provide customer support
  • Send administrative messages or promotional content
  • Personalize user experiences
  • Conduct analytics, research, and performance tracking
  • Manage contests, surveys, or other site features

4. Sharing of Information

We do not sell your personal information. However, we may share your information with:

  • Service providers and partners who help us operate the Site (e.g., hosting, email, analytics)
  • Legal authorities when required by law, regulation, or legal process
  • Successors or acquirers in the event of a merger, sale, or reorganization of our business

All third parties are required to maintain the confidentiality of your information and use it only for the purposes for which we disclose it.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Recognize returning visitors
  • Remember user preferences
  • Analyze site traffic and behavior
  • Enable shopping cart or form functionality
  • Support marketing and advertising efforts

You can adjust cookie settings in your browser to disable or block them. However, disabling cookies may affect certain Site features.

6. Data Security

We implement a variety of industry-standard security measures to protect your information, including secure servers, encryption protocols, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information without parental consent, we will delete it promptly.

8. Your Rights and Choices

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Control cookie and tracking preferences in your browser

To exercise these rights, contact us at [email protected].

9. International Users

Our Site is operated from the United States. If you are accessing it from outside the U.S., you acknowledge and consent to the transfer of your information to the U.S. and its processing in accordance with this Policy.

10. Dispute Resolution

This Policy is governed by the laws of the State of Indiana. Any disputes arising under this Policy shall be resolved in the state or federal courts located in Valparaiso, Indiana.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. If the changes are significant, we may notify you via email (if we have it on file).

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Elite Crete Systems
Email: [email protected]
Tel: +1 219 465 7671

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